Aspen Care

customer care

Our Customer Care department is accessible to provide our customers with quick and accurate information. A Customer Care Consultant is available to provide any details and address inquiries from the inception of sale up to the closing date. Futhermore, our Customer Care department will ensure that you are kept informed along every important step of the way with a personalized leter.

click here to email customer care

customer service

Our Customer Service Department is committed to facilitate the expeditious handling of all service inquiries when things fall short of perfect. A qualified on-site Customer Service Representative will provide our customer with peronalized service after closing so that we'll try our best to make them right again.

Locate contact numbers for your community to voice any questions or concerns you may
have with your new home

Homeowner Information Package

As a new home buyer it is Aspen Ridge Homes’ responsibility to ensure that you have received a Homeowner Information Package, referred to as a HIP, before the Pre-Delivery Orientation (PDO) of your new home.

This Tarion publication provides a general overview of warranty coverage and procedures under the Ontario New Home Warranty Plan, created under the Ontario New Home Warranty Plan Act.

The HIP contains:

  • Statutory Warranty info that applies to all new freehold and condominium units built in Ontario.
  • Outline of responsibilities for Homeowners, Builders and Tarion.
  • The process used by Tarion to handle statutory warranty claims.

Aspen Ridge Homes highly recommends that you set aside some time to review the contents and become familiar with the process.

Please follow this link to review your HIP.

77 Charles
Credit Manor Heights
Kettle Lakes Club on Bayview
  Kettle Lakes Club on Bayview Service Click here to email Kettle Lakes Club on Bayview Service
T: 289.234.0607
King Country Estates
King Country Estates - King Court
  King Country Estates - King Court Service Click here to email King Country Estates - King Court Service
King Oaks
Kleinburg Hills
Mayfield Village
Scenic on Eglinton
Upper Cornell
Upper West Side
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