Under the direction of the VP of Customer Care and Quality Assurance, the Quality Care Inspector will be responsible to:

Responsibilities:

Conduct home inspections consisting of interior and exterior items;

Document deficiencies on a quality care form using Newstar software with a tablet;

Communicate with site staff to ensure a quality end product is being delivered;

Forward quality care reports to the respective department as instructed;

To conduct Pre-Delivery Orientations (PDO) with customers prior to Occupancy;

Perform the above similar tasks within the Low-Rise Division if required;

Follow other respective duties assigned during the development of the department;

Report any problematic trades to the VP of Customer Care;

Be technically savvy, results-oriented, well-organized and quality-focused;

Follow all procedures and policies stipulated in the company employee manual;

Conduct in a professional manner and provide the best customer service possible;

Dress appropriately using company supplied uniform;

Follow and conform to all safety requirements;

Attend staff meetings when required

The above tasks are not intended to be an all-inclusive list of essential functions for the job described, but rather a general description of some of the responsibilities necessary to carry out the duties of the position.

Aspen Ridge Homes welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. This job posting is for a new vacancy.

Under the direction of the High-Rise Customer Service Field Manager, the Customer Service Site Administrator will be responsible for:

Responsibilities:

All administrative duties required for all on-site customer service operations;

To document and forward all on-site after-sales service enquiries respectively;

File management of all Purchase Orders, Completion Slips and Work Orders;

Maintain logs and generate reports as required;

Assist with turnover of condo units prior to Occupancy as directed by the Site Coordinator.

Greet customers and provide general information for the condo development as required

Assist with all Closing Packages and review with Purchasers prior to Occupancy.

Follow all procedures and policies stipulated in the Employee Manual;

To conduct in a professional manner and provide the best customer service possible at all times;

Attend meetings and seminars as requested;

The above tasks are not intended to be an all-inclusive list of essential functions for the job described, but rather a general description of some of the responsibilities necessary to carry out the duties of the position.

Aspen Ridge Homes welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. This job posting is for a new vacancy.